Ralf Schläpfer is a multiple entrepreneur who founded various companies before graduating as a lawyer and INSEAD MBA. Since selling his consulting firm to PWC and most recently as managing partner Deloitte, he has supported various start-ups. With the Löwenberg Surselva Impact Lab, Ralf has created a not-for-profit center for young companies. In his opinion, Jurata is groundbreaking for the future development of the service industry. Ralf wants to contribute his experience to shape new business models in this sector, which is still far too little digitized and liberalized.